We're here to help you get the most out of LessonBuddy
Have a question or need support? Fill out the form and we'll get back to you within 24 hours.
support@lessonbuddy.co.uk
Response within 24 hours
Chat directly with our support team through the app
Menu → Support → Contact Admin
Browse our comprehensive help guides in the app
Menu → Help & Support
Monday - Friday: 9am - 6pm GMT
Saturday: 10am - 4pm GMT
Closed Sundays and Bank Holidays
Quick answers to common questions
Simply download the app from the App Store or Google Play, create your instructor account, and complete your profile. ADIs get 60 days free with full access to all features, and PDIs get up to 6 months free while training. Check out our in-app onboarding guide for step-by-step instructions.
When you add a student to your account, you can share their login details via SMS or your preferred messaging service. They can then download the free LessonBuddy student app and log in to access their lessons, messages, and progress.
Yes! You can import students from your phone's contacts or add them manually one by one. We're also happy to help with bulk imports if you have a spreadsheet - just contact support.
Absolutely. We use enterprise-grade encryption for all data, and our infrastructure is hosted on secure cloud servers with regular backups. We're fully GDPR compliant and take your privacy seriously.
Contact our support team through the in-app chat, email us at support@lessonbuddy.co.uk, or use the contact form on this page. We respond to all support requests within 24 hours, and paying subscribers get priority support.
Yes! Your account syncs across all your devices in real-time. Log in on your phone, tablet, or any other device and your data will be there.
The app includes comprehensive built-in tutorials and help guides. For larger driving schools or organizations, we can provide customized training sessions - contact us to discuss your needs.
You can cancel anytime from the app settings. You'll retain access until the end of your billing period. Your data is kept for 90 days after cancellation in case you decide to return, then permanently deleted.
We love hearing from our users! Submit feature requests through the contact form, in-app support chat, or email. We regularly review suggestions and prioritize features based on user feedback.
Yes! LessonBuddy works great for both individual instructors and larger driving schools. We have features like instructor groups, school-wide analytics, and multi-instructor management. Contact us for enterprise pricing.